Frequently Asked Questions
Everything you need to know about shopping with Alpha Apparel Co.
What is your standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number and zip code, and follow the instructions to print a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garment for accuracy.
Are your materials sustainably sourced?
At Alpha Apparel Co., we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Alpha Apparel garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also printed on the internal tag of every garment.